The People of Hays

The People of Hays

Donald J. Hays –  President and CEO of Hays Utility South Corporation. He and wife Cynthia have 4 children and almost 6 grandchildren. Don considers himself a native Houstonian and currently lives and works in Spring. Don grew up in the business and started working with his parents, Ann and Jerry in the 1970’s during the summers between school. He joined the firm full time in 1977 following his education from Sam Houston and North Texas State Universities

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Howard Wilhite – Senior Vice-President.  In the 1990’s, Howard joined the organization having worked for the TCEQ ina regulatory position, thus bringing vast experience in all regulatory matters that are required by the state.  Howard is the Senior Vice-President of HaysUtility South with a total of 28 years in the industry.  In addition to his regulatory work, Howard oversees the Service and Construction Departments and has several Utility Districts as his personal accounts.

Howard attended Texas A&M University and received his degree from University of Texas Pan American.  After attaining his Bachelor of Science in Biology, Howard did graduate work in Marine Invertebrate Biology.  Howard is currently working on a Master’s in Environmental Health and expects to complete this course of study in August, 2015.  He has several scientific papers published and has presented his work at scientific meetings.

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Robin Secrest – Vice President and Office Manager.  Robin joined Hays Utility South in the 1990’s and also serves a role as a Client Services Manager for several of our District Boards.  She is a native Texan currently living on a small farm in the Tomball area.

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John Crouse  – John is our Vice-President and the Chief Financial Officer of Hays Utility South.  He oversees the payroll and accounting processes, having worked in those areas since coming to Hays in 2002.  In addition, John handles HR responsibilities and employee benefit programs, and coordinates all IT maintenance and repairs.

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Jeremy Kay was recently promoted to the position of Technical Services Manager, replacing Ernie Collins, a well-respected individual in our industry, who retired after a long career with Hays Utility South.

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Raymond Young is our Construction Superintendent.  Prior to coming to Hays, he was the    utilities superintendent for one of the local cities.  Raymond has over 30 years of experience in the industry.  He is also Licensed Plumber, a Certified Back-Flow Assembly Tester, a Licensed Customer Service Inspector, a B Licensed Operator for both water and wastewater.

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Mike Potter – Mike is a Client Services Manager who has been in the industry for 19 years.  He calls on a number of our Boards and holds a B license in wastewater. He is married with 3 children and he and his wife, Tera, an employee of Hays have been together for 20 years.

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Robb Clark – Robb is a Client Services Manager who has been in the industry for 33 years.  He calls on a number of our Boards and holds a C license in water and a B license in wastewater.  He has been married to his wife, Diana, for 33 years and has 2 children and 2 dogs. He is an avid outdoorsman and loves to fish, hunt and play golf.  He is also a Director on a Developer Board.

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Jenny Bracknell – Jenny handles several roles here at Hays Utility South.  She is our Accounts Payable manager as well as handling some of our Districts as a Client Services Manager.  Jenny has worked at Hays since she was 14 years old, part-time of course in the early days, and has been with Hays full time for 9 years.

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JQ Baker –  J.Q. is our Operations Manager.  She holds a B Wastewater and B Groundwater license and has been in the industry since 1993. She started out as an intern to operator at the City of Houston gaining 8 years of experience to move on to work as Chief Operator in Utility Districts operated by Private Companies. She also had the opportunity to work in Iraqi as Chief Operator of a major Military Base Wastewater Treatment Plant; receiving a Commendation Award from Sergeant Major for hard work and dedication.

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Andrew Koopman   – Andrew is our Water Quality Specialist and holds an A licence both in Water and Wastewater.  In his own words, “With over 15 Years of experience in a challenging, and vital, career in Water and Wastewater Treatment. Using the work ethic and ingenuity exemplified by our industry I was able to obtain both “A” Treatment licenses and go back to college

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Large Enough to Meet Your Needs, Small Enough to Provide Superior Personal Service

Hays Utility South Corporation
Service Center
2200 Sciaaca Rd
Spring, TX 77373

281 353-9756

Emergency

If you have an emergency, please contact us at: 281 353-9809

Service or Billing Questions

For your water service or billing matters call 281 353-9756